Our Promise
At ORU, we take great pride in providing our customers with exclusive, hand-crafted products that are of excellent quality. Our goal is 100% customer satisfaction, which we take very seriously. If you have any questions or concerns about your ORU wrapping fabric, please reach out so that we can assist you further.
Contact Us By Phone
Please call 530-522-8780 with your questions and concerns during our regular business hours: Monday through Friday, 10am - 5pm, PST.
Order Status
You'll receive an email confirmation as soon as you place your order. After that, we'll send you order updates as well as tracking information as soon as they're available.
Product Inquiries And Customer Assistance
Need assistance folding something beautiful with your new fabric? We would love to help! If we haven’t answered your question on our FAQ page, please email us at info@oruwrappingfabric.com 24 hours a day, 7 days a week. We’ll respond as quickly as possible.
Press Inquiries
Please email Lori at lori@oruwrappingfabric.com with all press inquiries.
Feedback
We’re always looking to improve our customer experience and we truly value your feedback. Please email us at info@oruwrappingfabric.com with any comments and suggestions. We look forward to hearing from you!
Mailing Information
Want to send us a letter? Use the address below.
ORU
21 Orinda Way #C410
Orinda, CA 94563